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Tech Support: 954-252-7090
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Occasional Support Solutions:
If your screen appears BLANK or has an WebDVR Logo in the window when you click the live vide link, you need to enable your ACTIVE X control.
To do this, in Internet Explorer up on top go to
  1. TOOLS
  2. INTERNET OPTIONS
  3. SECURITY TAB
  4. click CUSTOM LEVEL BUTTON
    Everywhere it SAYS ACTIVE X, make sure those are ENABLED. They should be the first 5 options.
  5. Click APPLY and OK
  6. Close your website browser and come back to this page to view live video
Occasionally, visitors may not have automatically logged in to our demo account.  If you are asked for a username or password please use the following for this demonstration.   Username: admin
Password: 1234

Alternate method for viewing the This way of going in,
You can access our demos here
70.147.11.213   admin   1234   (32 ch DVR 7.5 fps)
70.147.11.212   admin   1234   (16 ch DVR 7.5 fps running Windows Vista) 
70.147.11.214   admin   1234   (Platinum 8 ch Real Time DVR)
 
When you enter in the ip address be sure to turn off you pop up blocker. 
Then install the active X Plug in
If the camera cells are black then just enter in the user name and password.
If the camera cells are gray then you have not installed the Active-X Plug in.

Enabling Active X on Internet Explore 7:
1. Open IE 7 click on tools located at the top right hand Corner

2. Then select Internet Options


3. Once you click on Internet Options you will get this pop


4. Click on the security tab, than click on custom level

5. You will get a pop up that looks like the following. Scroll down to where it says active x controls and plug-ins and change your configuration to how it is shown on the illustrations:




6. Once you change the settings click on ok. And close all the IE windows and start a new IE window. This will allow the settings to take effect.

7. You should now be able to view your dvr via Internet Explore 7

8. Now you will need to disable UAC in vista. By going to the start button located on the lower left hand corner


9. First type in msconfig in the search bar Second a list will be populated right click on the first msconfig you see third step is to select run as administrator.


10. A box will pop up click on the tools tab, scroll to the bottom and look for disable UAC. Then click on the launch button


11. A black window will pop up stating the operation completed successfully click on the x on the top right hand corner of the black window and restart your computer.



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